At Chezley Designs, every piece is handmade with care, creativity, and a bit of chaos. I want you to love your new art as much as I loved making it! If something isn’t quite right, here’s what you need to know:

• Returns & Exchanges: I accept returns and exchanges within 14 days of delivery. Items must be unused and in their original condition.

• Non-Returnable Items: Due to the nature of custom and one-of-a-kind items, I can’t accept returns on custom orders or sale items.

• Damaged or Defective Items: If your order arrives damaged, please reach out within 7 days of delivery with photos of the item and packaging. I’ll work with you to make it right!

• Shipping Costs: Return shipping costs are your responsibility unless the return is due to my error or a damaged item. Original shipping costs are non-refundable.

 

How to Start a Return

1. Contact me at hello@chezleydesigns.com with your order number and reason for the return.

2. I’ll respond within 48 hours with instructions on how to proceed.

 

If you have any questions, don’t hesitate to reach out! I’m here to help.